- Collection of Personal Information
We will not collect, use or monitor any personal information without your consent.
We collect personal information primarily to enable us to provide you with our services and products and may also use your information for marketing to you or for any other purpose permitted under the Act.
2. Collecting Sensitive Information
We will only ever use your sensitive information to provide services and products to you. Such information will not be used or disclosed for any other purposes without consent, except in cases when disclosure may be required by law.
3. Use of Tracking Technologies
We use various technologies to collect information when you use our website, including cookies and web beacons. Cookies are small data files stored by your web browser, on your hard drive, or in device memory that help us improve our service and your experience, determine usage of parts and features of or our website, and monitor for and detect potential harmful conduct. Web beacons are electronic images that may be used in our services or emails and help deliver cookies, count visits, and understand usage.
4. Using and Disclosing Your Personal Information
Personal Information will be used for the following primary purpose:
To provide you with services and products
To personalise your experience
To provide you with information, including promotional deals, about our services
To improve our website
To improve customer service
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
5. Your right to access to your information
You have the right to review your personal Information that we hold. Information may be reviewed by submitting a written request via the contact page on the website.
If you request us to delete or amend personal and/or sensitive information, we will take all reasonable steps to do so, except where it is required for legal purposes. This may however result in us not be able to provide you with certain services or products.
6. Storage and Security of Personal and or Sensitive Information
7. Problems, Queries or Complaints
Office of the Australian Information Commissioner
Phone: 1300 363 992
Post: GPO Box 5218, Sydney NSW 2001
Online Form: www.oaic.gov.au (Privacy Complaint Form).